Your order will be delivered within 3 working days to all major metro cities after it has been shipped. Delivery to certain pin codes may take longer. If there is any delay, feel free to email us at ecomtibra@gmail.com or send us a message on WhatsApp at+91 7900882190.

You'll receive a confirmation email or text once your order is successfully placed, followed by an update when it's dispatched from our warehouse.

If you'd like to confirm whether our logistics provider services your area, please email us at ecomtibra@gmail.com or message us on WhatsApp at+91 7900882190.

Yes, we offer international shipping, which typically takes around 15 days, depending on the destination country. Please note that Cash on Delivery is not available for international orders, and they are not eligible for returns or exchanges.

Shipping within India is free for orders above ₹1999. For international orders, shipping charges will apply.

If your order isn't delivered within 3 working days to metro cities after being shipped*, please reach out to us via email at ecomtibra@gmail.com or WhatsApp us at+91 7017742588. We’ll be happy to assist you and ensure your order is delivered as soon as possible.

To cancel an order, please contact our customer support at +91 7900882190 within 24 hours of placing the order. Alternatively, you can email our support team at ecomtibra@gmail.com.

If you receive a damaged product or the wrong item, please email us at ecomtibra@gmail.com or message us on WhatsApp at +91 7900882190, including images of the defective or incorrect item. For our records, it's essential to provide an unboxing video of the defect for verification at our return center. We will do our best to assist you in getting the correct product delivered.

You may return the product within 7 days of receiving it.

Once your return is received, you'll be notified, and the item will go through a quality check. After that, your exchange order will be dispatched, and you can expect it within 7-10 working days. Refunds will be processed within 7 business days.

Please refer to our SIZE CHART when selecting your size to ensure the perfect fit. For further assistance, feel free to email us at ecomtibra@gmail.com or message us on WhatsApp at+91 7900882190.

We strive to keep all products listed on our website in stock. If you have paid for an unavailable product or placed a custom order for an item that is out of stock, we will notify you within 2 working days of your purchase if there will be a delay in delivery. You can then choose to substitute your order with another available product on the website, or we will issue a full refund. We will also proactively update you on the status of your order via your registered mobile number or email address.

We do not ship to post office box addresses and cannot be held responsible for non-delivery of orders if they are sent to a P.O. box and not received by the customer.

You can pay using Credit Cards, Debit Cards, UPI, Net Banking, or Cash on Delivery (COD).