Return Policy
1. What is the Return Period?
Please return any item within 7 days of delivery, as the return option will no longer be available after the 7th day.
2. How can I initiate a Return?
The return period will commence from the delivery date. You can return multiple items within a single return request, without any issues. To initiate the return, log into your account, go to your order history, and click the 'return' button next to the eligible items.
3. What are the conditions for return/return eligibility?
To be eligible for a return, items must be unused, unwashed, and undamaged. Additionally, please ensure that the items have their original tags and packaging intact.
4. Do I need to pay any return fee amount?
A nominal fee of Rs. 99 will be charged for return pickup courier service.
5. How will I get my refund?
Once we receive your returned items, we will inspect them and process your refund, which will be credited to your original payment method.
Exchange Policy
1. What is the Exchange Period?
You can initiate an exchange within 7 days of delivery. Please note that the exchange option will not be available after the 7th day.
2. How can I initiate an exchange?
The exchange period will begin from the delivery date. You can exchange multiple items within a single exchange request without any issues. To initiate the exchange, log into your account, go to your order history, and click the 'exchange' button next to the eligible items.
3. What are the conditions for exchange/exchange eligibility?
Exchanges will be accepted only if the items are unused, unwashed, and undamaged. Additionally, please ensure that the items have their original tags and packaging intact.
4. Do I need to pay any exchange fee amount?
There is no exchange fee required.
5. How will I get my exchanged item?
Once we receive your item for exchange, we will inspect it and dispatch the new item you requested.